As a reminder, PI hardship exception applications are due January 3rd, 2023. If you are still on version 1.2 and/or were negatively impacted by Covid-19, this hardship is your only pathway to avoiding penalties. If you need help determining your eligibility, or need help with filing the application, please contact customer service at (877) 239-3367, option 3 before December 31st
Worldwide Cloud Outage Impact – Restored
Our support operations have been fully restored. Services for our credit card processing partner Nexio have also been fully restored. Eligibility checks for most carriers have been restored as well. A banner in the PM will provide status updates for the remaining carriers. We thank you for your patience and apologize for the inconvenience.